Assessment Task 1 - Use product knowledge in customer engagement
Any variations to this task must be approved in writing by your assessor.
Variations can be requested if you are working within a team and wish to request the submission of your task be a group submission. In these instances, your assessor may provide you with group work reporting requirements;
If you are unable to perform the required task within your current workplace and wish to request an alternate task. In these instances, your assessor may provide you with a case study or scenario option as an alternative.
ASSESSMENT TASK 1